WHAT IS MANAGEMENT SERVICES?

IT management is the delegation of your IT operations to an external service provider. Depending on the scope defined, the service provider will be responsible for : Management, operation, optimization and upgrading of the information system, based on service level agreements (SLA, GTI, GTR) and a precise methodology (ITIL). 

Managed services in 3 words : 

ADAPTATION: Configuring the information system to the company's needs.

PROACTIVITY: Limit and anticipate the probability of breakdowns with preventive and proactive measures.

REACTIVITY: Restore the affected service(s) as quickly as possible, while limiting data loss.

WHY MANAGE YOUR IT?

You'll be able to refocus on your core business. This will enable your human and material resources to be dedicated to your company's productivity. Finally, you can keep your costs under control.

LET'S TALK ABOUT IT! 

WHAT IS DIGITALIZATION?

Digital transformation, digitization or digital transformation... These terms mean exactly the same thing. So, if you hear one of these expressions, think of just one thing: digitalization.

Digitization is a logical consequence of technological evolution, and more specifically of information technology. Digital transformation has been around since the advent of the Internet. The aim is to transform traditional processes, objects, tools and professions using digital technologies to make them more efficient. For example, mail has been replaced by e-mail, stores by online boutiques and trade fairs by web forums.

How to digitalize your business?

There are several ways to do this.

• WEBSITE: The website is the showcase for your business. It can be visited and consulted from the four corners of the world. Therefore, you need to take care of the form and content of your website to ensure that it puts forward a positive image of your activities, products or services.

• PROFESSIONAL MESSAGING: In addition to giving your company a professional dimension, you'll need to make your messaging tools secure, reliable and efficient. This will also enable you to create newsletters that you can send to your contacts (customers, partners, etc.) to keep them better informed of your new products and services.

• SOCIAL NETWORKS: A revolution in recent years, social networks are a great way to get the word out about your company, convey messages, sell products and services, and so on. So don't underestimate them!

• GRAPHIC CHARTER: Often neglected, this is a way of standardizing a company's graphic identity and demonstrating its seriousness. It applies to all types of documents and images, from e-mail signatures to sales proposals.

• COLLABORATION TOOLS: Little-used or little-known, these have exploded with the COVID-19 pandemic. A powerful tool for bringing data and users together, they are an asset to business and productivity!

LET'S START DIGITIZING!

WHAT IS CYBER SECURITY?

IT security has become a critical issue in view of the high financial stakes involved. Cybersecurity is the implementation of a set of security solutions and strategies to protect against any breach, intrusion, degradation or theft of data.

There are 4 steps to safety: 

• Awareness: explaining risks and how to protect against them.

• Security strategies: Reflecting on and implementing security measures following an information system audit.

• Reliability testing: Intrusion testing and monitoring to correct vulnerabilities.

• Legal and cybersecurity liaison: Liaison with the government via the Cybermailveillance.gouv.fr platform, and assistance in the event of an intrusion.

WHY NOT OVERLOOK COMPUTER SECURITY?

Cyber-attacks have been increasing in number, sophistication and impact. In 2021, the total cost of cybercrime exceeded $6,000 billion.

WANT TO KNOW MORE?

Due to lack of time, overload of activities or lack of interest, employee training is often overlooked. And yet, it is the best way to increase employee skills and efficiency. 

Today's professions are constantly evolving. To remain effective, employees must learn to use new tools, software or machines. Who should do this? It's up to companies to anticipate these changes, and identify their skills needs. Continuing training is the answer.

You can train if you're : 

• Listening to employees.

• Attentive to changes in the business.

• Do not neglect the basics.

What training do you need?